| |
Warranty
Here are a couple thoughts we have about customer service:
Service is an opportunity to make good on a promise. Smart companies
recognize this and treat service needs with equal or greater zeal than they
put into the original sale.
What makes a company successful has very little to do with whether or not
they have problems. Every company is going to have a problem sooner or
later. What determines a company's worth is what they do with and about
their problems!
The first line of protection our customers have when it comes to warranty is
Paradise Monument Company's full and complete guarantee that everything we
sell is the finest your money can buy and all materials and workmanship are
covered. This warranty extends to surviving family members.
Additionally, every one of our suppliers, both quarries and manufacturers,
completely and unconditionally stand behind their materials and workmanship
as being the finest available.
To date we have never had to replace a memorial we have sold! However,
should the need arise, we will stand behind our product and our customer.
When you buy from Paradise Monument Company, you can buy with confidence,
knowing your investment is sound.
|
